Padstow Harbour- Facilities for Visiting Boats
We welcome visiting boats and try to make your visit to Padstow harbour as happy and pleasant an experience as possible. We have gathered together here some information, by no means comprehensive, to help you find us safely and enjoy your stay in Padstow.
If you are able to let us know in advance of your visit, please contact us with your details so we can take care of most of the formalities prior to your arrival.
Please ask at the Harbour Office should you not find what you are looking for on these pages, we will be pleased to help.
- Procedure for Visitors
- Navigation
- Customs & Immigration
- Facilities
- Other Info
When visiting us, please observe the following procedures:
1. Contact ‘Padstow Harbour’ on Channel 12 on your approach up the Camel Estuary
2. Advise the Berthing Master of your vessel’s length, draft, anticipated length of stay and any special requirements.
3. After berthing please book in at the Harbour Office where you will be given the access code for the shower blocks.
4. If your vessel is being left unattended for a long period of time please advise the Berthing Master and supply contact numbers.
Please observe the following for details on how to safely approach Padstow Harbour:
| Navigation Guide | download |
| Navigational Safety Guidance | download |
Please contact the Harbour Office if you have any questions
Please observe the following regarding Customs & Immigration:
Customs
Arrivals and Departures: Dial ‘100’ and ask for ‘Freephone Customs Yachts’
Immigration
People arriving at any UK port from outside the UK, Ireland and the Channel Isles must report their arrival to the UK Border Agency, in accordance with the 1971 Immigration Act.
The full names, Dates of Birth, Nationality, Passport number and a contact number/e-mail address must be telephoned, faxed or e-mailed through to the UK Border Agency in Plymouth or Exeter on the following;
| Tel | Fax | |
| Plymouth | 01752 275150 | 01752 275155 |
| Exeter | 01392 366942 | 01392 364156 |
| INDUKISPLYMOUTHShippingList@homeoffice.gsi.gov.uk |
Checks will then be carried out and should leave to enter be needed by a non-EU national contact will be made with them either by telephone or in person.
If you need Visa or Entry Clearance this should be obtained before travelling to the UK. Please check our national web site at www.bia.homeoffice.gov.uk for full information.The following facilities and services are available:
| Boat repairs | Enquire at Harbour Office |
| Chandlery | Enquire at Harbour Office |
| Charts | Can be ordered on a next day delivery service from the Harbour Office |
| Computer repairs | Enquire at Harbour Office |
| Craneage | Enquire at Harbour Office |
| Electricity outlets | Located around the quay and operated by a card system. Cards available from the Harbour Office in denominations of £1.00 or £5.00 |
| Fax | Can be sent and received at the Harbour Office |
| Fender boards | Available outside the Harbour Office |
| Ferry | We run a regular ferry service across the River Camel to Rock and return. Please click for more detail |
| Fresh water | Fresh water is available from various outlets around the quay; hse reels available for loan at the Harbour Office |
| Fuel | Obtained on the outside of the South Jetty. Call the Berthing Master on VHF Channel 16 and work Channel 12 - or ask at the Harbour Office |
| Fuel cans for refilling | Please ensure the name of your vessel is clearly marked on your can(s) and leave outside the Harbour Office for our staff to refill. Please refer to Notice Board for times. NB: We do not supply petrol but collect it from the garage just outside of Padstow. There is a small charge for this service |
| Gas | Kgs, butane and propane – replacement or new start |
| Laundry | See "toilet, shower and laundry facilities" |
| Office opening times | 08.30 – 17.00 Monday to Friday (except for Bank Holidays), plus 2 hours each side of high water every tide. For July and August only we also open weekends: 09.00 – 12.00 Saturday and Sunday |
| Payment | Can be made by cheque or credit card at the Harbour Office prior to departure |
| Pilotage | This is compulsory for all vessels in excess of 30 metres in length or 3.5 metres draft. Please enquire at the Harbour Office |
| Refuse, oily water and sewerage | Galley or dry waste material should be bagged and placed in the refuse skip opposite the Harbour Office. A refuse sack can be obtained from the Harbour Office on request. We require that visiting craft do not discharge solid or soil waste of any description into the inner or outer Harbours. If you have any oil waste problems, please contact the Harbour Office |
| Shops in Padstow | A variety of shops are available, please enquire at the Harbour Office |
| Toilet, shower and laundry facilities | Located in both the Red Brick Building on the ground floor and on the south side of the newly built Harbour Office - 24 hour access. You will need to enquire at the Harbour Office for the access code to the digital door entry systems. To operate the washing machine/tumble dryer, tokens can be purchased from the Harbour Office - washing machine £3.00 / token, tumble dryer £2.00 / token. A dosing system is fitted on both washing machines - detergents used are Persil and Comfort. |
| Tourist Information | The Tourist Information Centre is located on North Quay, across the Tidal Gate from the Harbour Office |
| Various Lub Oils and greases | Please enquire at the Harbour Office |
| Waste disposal | Waste disposal for visiting vessels |
| Water taxi | This service runs in the evening when the Black Tor Ferry has finished and can be booked by telephoning 01208 862815 or 07778105297 |
| Weather | An up-to-date weather forecast is displayed in the window of the Harbour Office (updated daily at 8.00 a.m.). A long-range weather forecast i.e., 2-5 days can be obtained - there is a charge of £2.50 for this service. |
| WiFi Internet access | Please log onto “Padstow Harbour” – password available from Harbour Office |
This list is reviewed on a regular basis, as and when new services are available. If there is any facility not listed here, please call or email us. We will try and help wherever possible.
You may find the following information useful:
| Falmouth Coastguard | (01326) 317575 |
| Medical | Padstow Surgery: 01841 532346 - Treliske Hospital, Truro 01872 274242 |
| Police | Central switchboard: 0845 777444 |
| Weather services |
www.marinecall.co.uk – they do charge for this service |